Track My Order

To track your order, simply input the tracking ID you received in your shipping confirmation email into the box above.

*If your Tracking number begins with "AS", please select "JCEX" as carrier.

If your tracking number is a 12-digit number beginning with 3, you will need to select carrier "4PX".

Alternatively, email support@diamondpaintingpro.com and put the words "Track My Order" in the subject and body of your email. You should receive an automated reply with your personalized tracking status.

NOTE: If your tracking appears stuck on a certain date, please note that this is entirely normal as the package moves from country to country. As soon as it lands in the US, it will move quickly to your doorstep via USPS!

*Our items ship from warehouses overseas. It typically takes items 7-30 business days to arrive at their destination from the day you placed your order. We manufacture and ship from warehouses overseas simply because doing so in the US would elevate costs significantly. We strive to keep our kits affordable while still offering products of the highest quality.*